I ordered a Epicloud vinyl from Omerch's eastern coast store. I live in the west coast. I checked the status of my order, only to find its still pending. I ordered it on August 21. I also already emailed them, but they have yet to reply for a day and a half. I am worried they just took my $24 and some change... Anyone else order from that particular store?

Here is the link to the store I am talking about: http://omerch.theomegaorder.com/

Can't help on the vinyls, but I ordered the deluxe Epicloud and the Sun shirt from that same site, and I got an email today saying:

"Dear Devin Townsend Fans,

Thank you for pre-ordering Epicloud by The Devin Townsend Project. We apologize for the delay in you receiving the new Devin Townsend album. There were shipping problems from UPS and they are currently shipping now to you. In the meantime, here's a free download of the album so you can enjoy "Epicloud" in a timely fashion.

[Redacted]

Sorry again for the inconvenience.

-The Omega Order"

So I assume that they are actually shipping it, maybe they're just having some difficulties on their end?

That is very re-assuring. I needed something like this to calm me more. Thanks a ton, man! Hopefully my vinyl is in that batch that is delayed.

I ordered (and paid for) the vinyl and the digi-CD, got an email from them saying that the CD has shipped and my order is fulfilled... no mention whatsoever of the LP. I logged into the site to check status, and I have no orders listed past or present at all. I also cannot find any reference to the vinyl anywhere on the site, as if it doesn't even exist... this is not looking good...

I just got an email today saying that my CD had shipped, so hopefully everyone else with this error will get theirs shipped today as well. Previously I got an email confirmation for my shirt shipping, but I just assumed that the CD was part of the bundle. Now it's known that they ship separately, so don't lose hope!

Yeah, I got the email as well yesterday with the download. CD was shipped yesterday and my order says it is partially fulfilled since the Vinyl hasn't shipped yet. I talked to someone at The Omega Order two days ago and he said that all shipments of Epicloud were delayed and said they should be in this week.

I barely found the email you were all talking about. It was in my spam folder... Thanks for making me worry less, guys! Hopefully the vinyl will come in soon! I can't wait!

I barely found the email you were all talking about. It was in my spam folder... Thanks for making me worry less, guys! Hopefully the vinyl will come in soon! I can't wait!

Same here, was buried in my spam folder. I was wondering why after I checked the status of my order it said partially fulfilled but I got to email and thought to check my spam. Also, there is no tracking number which is weird. Oh well, it should be here in a day or two.

Got a reply from OMerch, as of today they still haven't received their shipment of Epicloud vinyl yet... so I'm guessing it'll be at least a week or two before we'll get them.

I barely found the email you were all talking about. It was in my spam folder... Thanks for making me worry less, guys! Hopefully the vinyl will come in soon! I can't wait!

Same here, was buried in my spam folder. I was wondering why after I checked the status of my order it said partially fulfilled but I got to email and thought to check my spam. Also, there is no tracking number which is weird. Oh well, it should be here in a day or two.

you can get your tracking number by contacting them, they will give it to you once your confirmed your adressess

I barely found the email you were all talking about. It was in my spam folder... Thanks for making me worry less, guys! Hopefully the vinyl will come in soon! I can't wait!

Same here, was buried in my spam folder. I was wondering why after I checked the status of my order it said partially fulfilled but I got to email and thought to check my spam. Also, there is no tracking number which is weird. Oh well, it should be here in a day or two.

you can get your tracking number by contacting them, they will give it to you once your confirmed your adressess

Well, for all of my past orders with The Omega Order, they give you the tracking number in the email and it is stated in the orders page. Oh well, should be here today or tomorrow.

Got a reply from OMerch, as of today they still haven't received their shipment of Epicloud vinyl yet... so I'm guessing it'll be at least a week or two before we'll get them.

From Devin's twitter.

Devin Townsend ?@dvntownsend
Looks like any bandstore delay will only be a day or two now, Management sorting it. Sorry for any drama, but it's all going to be cool.

The vinyl release date is the 24th, it's said that in most of the press releases.

The vinyl release date is the 24th, it's said that in most of the press releases.

I do remember the press releases stating that, just excited for this release! Oh well, I can wait for the vinyl...I don't even have a record player!

Ah, so it isn't even out yet. Thanks for the information.