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exchanging t-shirts
Posted:
Sun Dec 25, 2005 2:51 amby gurp13
Hi Tracy,
I don't know if this is the right place, so feel free to set me straight, but...
My wife was way cool and ordered me two t-shirts from Hevy Devy. One is DTS Devin Townsend Band short sleeve t-shirt in Large and the other is SNCL Devin Townsend Synchestra short sleeve shirt in Large.
Here's the question: If they are too small, can I exchange them and how do we do that? Usually in t-shirts I get an XL and she forgot that. Can anything be done?
Thanks in advance!
Posted:
Wed Jan 04, 2006 12:26 amby Tracy
Yes, please anything that is order-related and not relevant to the masses, please email me directly. And not PM, use email because I never remember to check the PMs.
Sure, you can exchange the shirts, as long as we have replacements in stock. Just send them back with a note as to what you want them exchanged for.
Posted:
Wed Jan 04, 2006 1:15 amby CardDinour
Tracy wrote:Sure, you can exchange the shirts, as long as we have replacements in stock. Just send them back with a note as to what you want them exchanged for.
i had a similar query, so this isnt a bad issue for discussion.
how much will it cost for us to send the shirts back to you?
Posted:
Wed Jan 04, 2006 2:13 pmby Tracy
how much will it cost for us to send the shirts back to you?
All depends on your postal system. Every country is different.
Posted:
Wed Jan 04, 2006 9:48 pmby CardDinour
yep ok! can you just mark return to sender?
Posted:
Wed Jan 04, 2006 11:52 pmby gurp13
Tracy wrote:Yes, please anything that is order-related and not relevant to the masses, please email me directly. And not PM, use email because I never remember to check the PMs.
Sure, you can exchange the shirts, as long as we have replacements in stock. Just send them back with a note as to what you want them exchanged for.
I wasn't sure what the email address was. Sorry. I appreciate you getting back to me. Thanks!
Posted:
Thu Jan 05, 2006 3:07 amby Tracy
CardDinour wrote:yep ok! can you just mark return to sender?
What was the reason for return? Only RTS if I made a mistake and you have the original packaging - new Canada Post policy has it that I now get charged full postage for all returned mail.
Posted:
Thu Jan 05, 2006 1:51 pmby CardDinour
Tracy wrote:CardDinour wrote:yep ok! can you just mark return to sender?
What was the reason for return? Only RTS if I made a mistake and you have the original packaging - new Canada Post policy has it that I now get charged full postage for all returned mail.
oh well i wouldnt want to do that!!
i dont have a reason, this was all just hypothetical. cos band tshirt sizes vary from the ones ive bought at least and ill be buying up some dtb/syl shirts soon, so just checking also! cheers!